Shipping Policy

Shipping Policy

Best Balloons are passionate about customer service, we will always do our best to facilitate our client’s needs however here are some guidelines to help us keep you happy.  

  • All orders placed before 10:00 will be picked and shipped the same day
  • All orders placed after 10:00 are not guaranteed to ship the same day we will do our best to include it when possible, but can’t guarantee it will get shipped the same day.
  • We pick the orders on a first come first serve basis, to keep it fair for everyone
  • All orders for in-store pick up must be placed before 12:00 for same day pickup
  • All orders will be fulfilled subject to availability
  • Helium orders must be placed at least one day prior to collection 
  • We offer next day delivery service. However, we will not be responsible if the shipping company is unable to process the delivery for technical reasons, adverse weather, or any other reason out of our control.